[mikelove501]

Bought used (only 7,800 miles) 2015 F3-S MS6 Spyder around 1st of June. Had my nearest dealer (RideNow, Ocala, Fl) pick it up and take it to their shop due to a problem with the clutch. They assessed the issue and asked for more than $1,000 to order the parts. Got an email about a week later saying parts were backorder and I should have the the repaired bike about July 7. That date came and went so I contacted my service advisor and she said parts were still on back order and it now could be early August.
Well, August is approaching so I called the service manager for an update. Parts are still not there. Anybody have any suggestions? I have a golf cart to get to thingslose by but the bike is my primary transportation as I don't have a car. How can Can Am advertise and promote their Spyders without being able to supply parts to dealers on a timely basis? Have others of you had similar issues getting parts and service. Anybody out there has experience with RideNow in Ocala?

 

[Easy Rider]

Anybody out there has experience with RideNow in Ocala?

This one probably isn't their fault......as repair shops for everything almost everywhere are having trouble getting replacement parts these days.

BUT......having said that, I would not trust Ride Now in Ocala to work on a skate board.

I have an appointment to take mine in about 10 days from now to have a headlight bulb replaced.
I am perfectly capable of doing that, I'm just too lazy.
And it's kind of a test to see if things there have improved any lately.

 

[Gerald Mac]

Seems bloody odd it needs that work, has it had any services at all?

 

[Easy Rider]

Seems bloody odd it needs that work, has it had any services at all?

Yes. That too.

 

[SPYDER47]

I'm on the middle of RideNow country here in Phoenix. While this particular parts delay may not be their fault, I STRONGLY suggest you look for a different dealer - even if it is 100 miles away!

 

[Easy Rider]

Anybody out there has experience with RideNow in Ocala?

As an experiment, I had them change both my headlight bulbs yesterday. One was burnt out.

They seem to be covered up with service work.
My one hour job took almost 3.

The total cost was about $230. Two bulbs at $25 each and one hours labor at $180.

They offered to check my front sprocket BUT warned me that if it was bad ENOUGH they would NOT give me the Spyder back until parts came in, a month minimum. I told them not to look at that or touch it.

Overall about what I expected and given todays "environment" not too bad I guess.

 

[janichol]

I had a problem like that with the dealer I bought the bike from. It sat in their garage for 3 months, service manager said waiting parts. I called the factory. They had never even ORDERED the parts and the parts had been in stock forever. I got my bike back after reading the service manager the riot act, drove past the dealer (3 miles from my house) to another dealer 30 miles up the road and got my bike back in 3 days. Call the factory and check on the parts, they may not be telling you the truth. Seems that all dealerships lie.

 

[Juliekc]

Bought used (only 7,800 miles) 2015 F3-S MS6 Spyder around 1st of June. Had my nearest dealer (RideNow, Ocala, Fl) pick it up and take it to their shop due to a problem with the clutch. They assessed the issue and asked for more than $1,000 to order the parts. Got an email about a week later saying parts were backorder and I should have the the repaired bike about July 7. That date came and went so I contacted my service advisor and she said parts were still on back order and it now could be early August.
Well, August is approaching so I called the service manager for an update. Parts are still not there. Anybody have any suggestions? I have a golf cart to get to thingslose by but the bike is my primary transportation as I don't have a car. How can Can Am advertise and promote their Spyders without being able to supply parts to dealers on a timely basis? Have others of you had similar issues getting parts and service. Anybody out there has experience with RideNow in Ocala?

Hi there. My 2015 Spyder f3 automatic has been sitting at the shop for SIX months waiting for a part that’s part of a recall. The front sprocket on 2015-2019 f3’s and different models can suddenly go out (which happened to me), but they don’t have a date for when or if they will even make the new part. I’m just about ready to file a class-action lawsuit. I purchased a bike with 3k miles on it. The sprocket goes out sending me off the road since I was going around a corner when it went out, and now I don’t have use for close to 7 months now because they don’t make the part to replace the faulty one? So, what, I’m just out the money I spent on the bike and that’s it? Hell no. I’m getting upset. If they could give me a timeline, that would be one thing. I’m a reasonable person. But there is absolutely no date of if or when they will even do anything to resolve this issue.

 

[Juliekc]

I had a problem like that with the dealer I bought the bike from. It sat in their garage for 3 months, service manager said waiting parts. I called the factory. They had never even ORDERED the parts and the parts had been in stock forever. I got my bike back after reading the service manager the riot act, drove past the dealer (3 miles from my house) to another dealer 30 miles up the road and got my bike back in 3 days. Call the factory and check on the parts, they may not be telling you the truth. Seems that all dealerships lie.

Yes, I thought that too so I called the factory. They have no info on when or if this part will be made. I have it ordered at two places now, my regular dealership and the one where the bike was originally purchased. I mean, this is too much. I’m actually trying to get the specs from them to have my machine shop make me one where the splines won’t prematurely wear out which is why they lose propulsion. I may drive back to pick up my spyder, pull the part myself and have them create one. This is bs.

 

[Juliekc]

I'm on the middle of RideNow country here in Phoenix. While this particular parts delay may not be their fault, I STRONGLY suggest you look for a different dealer - even if it is 100 miles away!

Yes, I picked up my bike from my regular dealer and drove it down on my flatbed to the dealership where it was originally purchased about 150 miles away thinking they could get it because they are a bigger shop and that’s where it was purchased brand new. Still nothing.

 

[teepee1939]

Bought used (only 7,800 miles) 2015 F3-S MS6 Spyder around 1st of June. Had my nearest dealer (RideNow, Ocala, Fl) pick it up and take it to their shop due to a problem with the clutch. They assessed the issue and asked for more than $1,000 to order the parts. Got an email about a week later saying parts were backorder and I should have the the repaired bike about July 7. That date came and went so I contacted my service advisor and she said parts were still on back order and it now could be early August.
Well, August is approaching so I called the service manager for an update. Parts are still not there. Anybody have any suggestions? I have a golf cart to get to thingslose by but the bike is my primary transportation as I don't have a car. How can Can Am advertise and promote their Spyders without being able to supply parts to dealers on a timely basis? Have others of you had similar issues getting parts and service. Anybody out there has experience with RideNow in Ocala?

My problem with my CanAm Spyder F-3T is, they need to call a technician in to get the work done for me. The Trike sometimes sits in the corner of the shop for days, or weeks, to get the problem taken care of.
Locally, the shops are not well organized. How do you make money if you're not working some else's problems and getting a pay check? They do not communicate with the customer!

 

[Easy Rider]

My problem with my CanAm Spyder F-3T is, they need to call a technician in to get the work done for me.

Where are you located ?

Are there other dealers available that aren't too far away ?

You should make an appointment and get a commitment that they will look at it THAT day or the next day or you will find another shop.

 

[Gerald Mac]

Sorry guys I posted in the wrong thread I deleted this.

 

[teepee1939]

Where are you located ?

Are there other dealers available that aren't too far away ?

You should make an appointment and get a commitment that they will look at it THAT day or the next day or you will find another shop.

I live in central Florida and need to ride a long distance to get service from another CanAm Shop.

The Trike shops take very special equipment to service the machine so a lot of shops won't service them, or can't?

 

[Easy Rider]

I live in central Florida and need to ride a long distance to get service from another CanAm Shop.

The Trike shops take very special equipment to service the machine so a lot of shops won't service them, or can't?

I live in "Central Florida" too.
We must have different definitions of "a long distance".
Where exactly are you located ?

Most of the service on Spyders does NOT require any special equipment or special skills; other shops just don't want to be bothered.

 

[teepee1939]

I live in "Central Florida" too.
We must have different definitions of "a long distance".
Where exactly are you located ?

Most of the service on Spyders does NOT require any special equipment or special skills; other shops just don't want to be bothered.

"Haines City near Lake Marion"

Mechanics I have talked to say they won't service them because of the special tools required. I live near Lake Marion off of Kokomo Road so it's some distance away.
Right now I need electrical system service, it won't move as the system is "locked up", can't even push it. They appear to have electrical problems from the "forum on trikes" I have read.

If you know someone who will service the machine at my home I'd be glad to have a rough quote. I really love this machine, not getting to ride it is troublesome.

 

[Easy Rider]

Right now I need electrical system service, it won't move as the system is "locked up", can't even push it. They appear to have electrical problems from the "forum on trikes" I have read.

If you know someone who will service the machine at my home I'd be glad to have a rough quote. I really love this machine, not getting to ride it is troublesome.

There are dealers in both Tampa and Orlando.
Have a look here: www.can-am.brp.com for a dealer listing.

Except for the computer program, there are NO "special tools" required, as far as I know.

If you are saying that the parking brake is locked up, then that may not really be an electrical problem.
There are a couple of things that can cause that. Only one of them is electrical.

Are you a Facebook member ?
There are several Spyder groups on there that can lead you to possible fixes, probably via a video on YouTube.

 

[mcgyver5674]

Bought used (only 7,800 miles) 2015 F3-S MS6 Spyder around 1st of June. Had my nearest dealer (RideNow, Ocala, Fl) pick it up and take it to their shop due to a problem with the clutch. They assessed the issue and asked for more than $1,000 to order the parts. Got an email about a week later saying parts were backorder and I should have the the repaired bike about July 7. That date came and went so I contacted my service advisor and she said parts were still on back order and it now could be early August.
Well, August is approaching so I called the service manager for an update. Parts are still not there. Anybody have any suggestions? I have a golf cart to get to thingslose by but the bike is my primary transportation as I don't have a car. How can Can Am advertise and promote their Spyders without being able to supply parts to dealers on a timely basis? Have others of you had similar issues getting parts and service. Anybody out there has experience with RideNow in Ocala?

Don’t have any experience with that dealer just getting parts in general. Only dealer that had intake adapters was Central Florida Powersports which was 80 miles from me. Then went 60 miles to another dealer just to get the engine oil drain plugs. There seems to be a shortage of parts for these things. And a heads up buy your spark plugs at Auto Parts place. $4 compared to $22

 

[Easy Rider]

Don’t have any experience with that dealer just getting parts in general.

What's an "intake adapter" ??
And what kind of plugs did you get for $4 apiece ??

Some folks are obsessed with trying to get everything they need with an Internet order.
It looks like you are allergic to that for some reason.

There are a couple of independent shops that have a lot of the common parts for Spyders available online.
LaMonster and Spyderpops come to mind.

AND.....a lot of dealers will ship parts if you pay the shipping.

 

[mcgyver5674]

What's an "intake adapter" ??
And what kind of plugs did you get for $4 apiece ??

Some folks are obsessed with trying to get everything they need with an Internet order.
It looks like you are allergic to that for some reason.

There are a couple of independent shops that have a lot of the common parts for Spyders available online.
LaMonster and Spyderpops come to mind.

AND.....a lot of dealers will ship parts if you pay the shipping.

Intake adapter is the rubber boots between the throttle body and the intake. O’Reilly has the plugs listed for $9.49. I know they were less six months ago. Still better than $22 at dealership. I ended up ordering from BajaRons because wanted new wires also Spyderpops is another good place.