pitiful is the only description I have for BRP Connect. I have just given up using it. Used to really irritate me that it was so poor. I am pretty computer savvy and couldn't get it to work. I have reined three different dealers and none of them has a clue regarding it's set-up or use. BRP should be ashamed. I have an F3-T and the salesman told me BRP would reimburse cost of maps only to find out it was only for RT. It's a cool bike and fun to ride but BUYER BEWARE.
My 2012 came with the Garmin mounted. It works great and it still works when I ride out out of cellular coverage, and that’s where you really need it. Never tried the new phone based system, but I’ve enjoyed exploring off grid areas that have no cellular service. Phones are fine if you’re in town and want to find Applebee’s.
While I like a "real" GPS too......
A phone GPS app is just as good because the phone actually has a GPS receiver chip and does NOT depend on the cell towers for it's maps, at least not on a continuous basis.
If you ride a really LONG way without any cell signal.....like more than 100 miles.....you might have a problem when it tries to load a new section of map.
All smartphone have 3 antennas, cell, WiFi and GPS so with or without cell the GPS will still work.I set up a Facebook group page called BRP Connect User Group. In the Photos section there are a lot of videos on how to set it up and use either Genius Maps or Sygic. Creating routes is just as easy as using Google. Smartphone have a much faster processor compared to standalone GPS units and is way faster.
Make sure the firmware on the dash is 20.8. Make sure the OS on the phone is current and all apps are updated.
Don't know if you are still having trouble with BRP Connect as your post is now several years old. We also have a 2018 RT Limited and had much trouble with BRP Connect in the beginning. Fortunately now, if you have the latest firmware on your Spyder (20.8 or newer) AND the latest BRP Connect on your Android smartphone, the system should be pretty reliable.
Late in the game BRP recognized that even with the fixes I described above, the app was still somewhat harder to use for many folks, including my wife, than they intended. So, for the 2020 RT models, they added a number of controls, including volume level, directly in front of the rider on the "tank". This makes it easier to use, but, as I said, if you have the latest firmware and software on your 2018 model, you should be good to go. And, once it is stable and you learn the ins and outs, it's actually quite useful.
I have a 2019 F3t Ltd. Have seen connection/staying connected issues since day one. My wife and I ride with Cardo Packtalk Bold Duo. They connect to each other, as Trump would say "Perfectly, just like my July call" however they do not like to stay connected to the bike. If I turn my head left the connection drops. If my wife, as the pax, does not keep her head cocked off to the right her connection drops almost immediately. Both headsets are running the latest and greatest F/W 5.6. Although I have raised this issue with the dealer, they say they have not seen many complaints regarding the bluetooth.
BRP Connect seems like a great tool. If only it would work consistently. I personally believe it to be poor transmitter power and or poor antenna placement. Mine is in the shop for unrelated items but hopefully they will get this Bt annoyance sorted while it is there!
Hopefully you will get your issues sorted. This almost felt like a much needed rant.:tango_face_devil:
How do you get the new 2020 Rt BRP connect to work with a sena 30 blue tooth headset, iPhone and sr10 dongle? This is horrible software as I cannot get any of these to connect to the bike. My dealer is at a loss as well. The worst thing BRP did was to remove the CB and XM radio option.
Pester the crap out of BRP and your dealer.
Treat this as a warranty claim. There is a phone number in your owners manual.
Try to insist that they get a BRP "expert" to visit you at the dealership.
Check out the lemon laws in your state.
I have used Sena 30k and currently use Cardo Packtalk. I also have a handheld CB with Sena SR10. I pair the headset to the bike as a main phone pairing. I pair to the SR10 as GPS pairing. I have no direct pairing of headset to phone as that confuses things. The Cardo app in BRPC doesn't work because it requires direct headset to phone pairing.
I have had same connection with my Sena 30k as well as Uclear Motion Infinity headsets. Most BT headsets are capable of multiple device pairing and have more than one channel.
Currently Accuweather, Cardo and Rever are missing or not working right. FOBO II is still not available to BRP Connect and anyone trying to download Sygic Car Navigation will find it's no longer available in the app stores. They have changed to Sygic GPS navigation and that is not yet available in BRP C. I'm hoping it will be but will those of us with Sygic Car Nav still be able to use it and if not then will we get the GPS Nav for free as we've already paid for it?
I've emailed BRP Care about Sygic Car Nav no longer available and all they tell me is to ask my dealer. What a joke!