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  Topic Review (Newest First)
06-04-2020 05:49 PM
Easy Rider It could be a problem with your "headsets" too.
Do you know anybody who rides with a different brand ?
Have you contacted Cardo to see if they can help ??

IF.....you had a really good dealer, THEY would be doing those kinds of things for you.
06-04-2020 10:04 AM
DerfRevlis
Poor Bluetooth Connectivity

I have a 2019 F3t Ltd. Have seen connection/staying connected issues since day one. My wife and I ride with Cardo Packtalk Bold Duo. They connect to each other, as Trump would say "Perfectly, just like my July call" however they do not like to stay connected to the bike. If I turn my head left the connection drops. If my wife, as the pax, does not keep her head cocked off to the right her connection drops almost immediately. Both headsets are running the latest and greatest F/W 5.6. Although I have raised this issue with the dealer, they say they have not seen many complaints regarding the bluetooth.

BRP Connect seems like a great tool. If only it would work consistently. I personally believe it to be poor transmitter power and or poor antenna placement. Mine is in the shop for unrelated items but hopefully they will get this Bt annoyance sorted while it is there!

Hopefully you will get your issues sorted. This almost felt like a much needed rant.
05-25-2020 07:15 AM
Tim Block I too am having an issue. Bought a new 18 F# Ltd 2 days ago... my Note 10s won't pair. I don't know how to check the bikes software version. That's about the only thing I haven't done.
05-20-2020 03:51 PM
kagibson I have the same problem with the same bike and I have a Samsung 9+ phone. I am interested in this post's answers.
05-07-2020 11:05 AM
jmsjr1
BRP Connect

Don't know if you are still having trouble with BRP Connect as your post is now several years old. We also have a 2018 RT Limited and had much trouble with BRP Connect in the beginning. Fortunately now, if you have the latest firmware on your Spyder (20.8 or newer) AND the latest BRP Connect on your Android smartphone, the system should be pretty reliable.

Late in the game BRP recognized that even with the fixes I described above, the app was still somewhat harder to use for many folks, including my wife, than they intended. So, for the 2020 RT models, they added a number of controls, including volume level, directly in front of the rider on the "tank". This makes it easier to use, but, as I said, if you have the latest firmware and software on your 2018 model, you should be good to go. And, once it is stable and you learn the ins and outs, it's actually quite useful.
01-09-2020 07:53 PM
Flamewinger All smartphone have 3 antennas, cell, WiFi and GPS so with or without cell the GPS will still work.I set up a Facebook group page called BRP Connect User Group. In the Photos section there are a lot of videos on how to set it up and use either Genius Maps or Sygic. Creating routes is just as easy as using Google. Smartphone have a much faster processor compared to standalone GPS units and is way faster.

Make sure the firmware on the dash is 20.8. Make sure the OS on the phone is current and all apps are updated.
10-31-2019 02:47 PM
Easy Rider While I like a "real" GPS too......
A phone GPS app is just as good because the phone actually has a GPS receiver chip and does NOT depend on the cell towers for it's maps, at least not on a continuous basis.
If you ride a really LONG way without any cell signal.....like more than 100 miles.....you might have a problem when it tries to load a new section of map.
10-31-2019 04:28 AM
Walrus My 2012 came with the Garmin mounted. It works great and it still works when I ride out out of cellular coverage, and that’s where you really need it. Never tried the new phone based system, but I’ve enjoyed exploring off grid areas that have no cellular service. Phones are fine if you’re in town and want to find Applebee’s.
10-27-2019 08:57 AM
Easy Rider
Quote:
Originally Posted by stevekraft View Post
It's a cool bike and fun to ride but BUYER BEWARE.
And this applies to a LOT of new cars too.
Make SURE that ALL of the advertised features will work without being paired with some external device......phone or wifi.

Even if it all works now, what happens if you change phones and it STOPS working ?

They ALL (BRP, Ford, GM, Toyota, etc.) will just blame the phone and do NOTHING for you.
10-26-2019 07:09 PM
stevekraft
BRP connect

pitiful is the only description I have for BRP Connect. I have just given up using it. Used to really irritate me that it was so poor. I am pretty computer savvy and couldn't get it to work. I have reined three different dealers and none of them has a clue regarding it's set-up or use. BRP should be ashamed. I have an F3-T and the salesman told me BRP would reimburse cost of maps only to find out it was only for RT. It's a cool bike and fun to ride but BUYER BEWARE.
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