using two helmets simultaneously - Can-Am Spyder Forums: The Y-factor Community
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post #1 of 8 (permalink) Unread 08-18-2019, 12:10 PM Thread Starter
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using two helmets simultaneously

I can get the rider helmet to work or the passenger helmet to work, but not at the same time. Whoever connects first wins. How can i use both helmets at the same time. Intercom works fine but FM ,Phone music or navigation sounds its one helmet or the other.

Thanks
Frank
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post #2 of 8 (permalink) Unread 08-18-2019, 03:26 PM
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Exactly what kind of helmets are you using ?
Hard wired headsets or Bluetooth ?
And what year and model of Spyder do you have ??

'17 RT Limited
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post #3 of 8 (permalink) Unread 08-18-2019, 03:37 PM Thread Starter
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2018 rt limited both headsets are using sena 20 evo equipment
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post #4 of 8 (permalink) Unread 08-19-2019, 06:54 AM
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Quote:
Originally Posted by Sanocki View Post
2018 rt limited both headsets are using sena 20 evo equipment
Sorry I can't help.
The electronics in the '18 and up models are known to be complicated, difficult and sometimes even unstable.

I suggest that you ask the dealer for help and/or contact Sena.

Sometimes the accessory makers seem to know more about the vehicle systems that the company that makes THEM.

P.S. It would be good if you put your vehicle information in your "signature" so it shows up with each post.
VVV here VVV

'17 RT Limited
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post #5 of 8 (permalink) Unread 08-22-2019, 07:35 AM
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The intercom is part of the headsets endnote the bike's system. You should've bought them as a pair then they would already be set up to work with each other. You also need to pair them to the bike's system separately. The bike's system version should be 20.8. The operator's manual for the 2018 didn't come with much but the 2019 manuals did so get one and you'll find the missing instructions. (use a computer not a smartphone as the manuals don't load easily)

http://www.operatorsguides.brp.com/I...c-a4cc652b442d

http://i290.photobucket.com/albums/l...3at90635PM.png
Susie - 2018 RT-Limited with 6200 miles so far . . .
'13 Spyder ST-L with 21k miles
'04 GL1800 with 91k miles
'97 GL1500 with 87k miles
'95 GL1500 with 102k miles
'89 GL1500 with 96k miles
'83 GL1100 with 117k miles
'81 Honda Silverwing with 36k miles
'79 Kaw 400LTD with 26k miles
GWRRA - 38 yrs - Life Member
AMA - 39 yrs
Just remember, if common sense is so common, why do few people have it?
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post #6 of 8 (permalink) Unread 08-29-2019, 09:27 AM Thread Starter
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BRP sent me a video of how to have both helmets working at the same time. If you have Sena Bluetooth this will work, "Music Sharing). worked with fm, android phone music and Sergic navigation


Frank
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post #7 of 8 (permalink) Unread 08-29-2019, 06:29 PM
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It might also pay to check that the headsets have the latest firmware from Sena.

https://www.sena.com/product/20s-evo/downloads
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post #8 of 8 (permalink) Unread 08-29-2019, 07:44 PM
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Make sure neither headset is paired directly to the smartphone if the passenger wants the same music as the rider. If the passenger wants their own music then pair directly to a separate smartphone and not to the bike. They should still be paired to each other for intercom. I ride by myself so not much knowledge with passenger stuff.

http://i290.photobucket.com/albums/l...3at90635PM.png
Susie - 2018 RT-Limited with 6200 miles so far . . .
'13 Spyder ST-L with 21k miles
'04 GL1800 with 91k miles
'97 GL1500 with 87k miles
'95 GL1500 with 102k miles
'89 GL1500 with 96k miles
'83 GL1100 with 117k miles
'81 Honda Silverwing with 36k miles
'79 Kaw 400LTD with 26k miles
GWRRA - 38 yrs - Life Member
AMA - 39 yrs
Just remember, if common sense is so common, why do few people have it?
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