I'm not sure if it is a wide-spread pandemic or just an epidemic of less-than-knowledgeable service departments. In SE Texas, I've had to instruct my dealer on exactly what they needed to order for the CB/ICOM installation. I've had to explain to them what the bulletin for the drive belt was supposed to do. I've found tools left in my compartments, and seen dumbfounded looks when I explain factory specs. I've had my Spyder for 2 months and now have 600 mi. I go to the dealer with an expectation of mediocrity.
All I can say is that it is YOUR Spyder and nobody has it's best interest at heart than you. Not trying to sound mean, but that is reality. I've done the research the dealer won't do.
Jay on Omega Bay
Spyder RT-S PE# 536