I have been having a problem with my transmission for nearly 8 weeks. I have had my Spyder at three different dealers in the area to try and get it fixed. The first dealer said they couldn't get to it. The second waited 4 weeks for a lift before they looked at the rear wheel, claimed the first shop had done it wrong and that I would have to pay. It went back to the first shop, they redid the work, but refused to look at the transmission. So, off to the third shop. Where it has sat. They claim CanAm wants them to look at all the previous warranty work before they will look at the transmission because it is a big job. Regardless, my 2008 SE5 with 24000 miles has been non-operational for 8 weeks because it's too big a job? Anyone know how to light a fire under CanAm?
Call me old fashioned, but "spotty support" on any machine this expensive is unacceptable, period. I have been considering a Spyder RS because of a neck injury, but as I read through this forum, most of the posts are how to overcome problems with the machines, the dealers, or what have you. Will definitely be thinking much harder and doing more homework before I commit to one of these machines.
For every one vocal person with a problem there are dozens of folks you never hear from because they are out enjoying their trouble free machine.
Dealer setup of the machine will make it or break it.
Find a dealer with a good reputation amongst Spyder owners, and your chances of happiness are much improved.
Respectfully, how do you know that? That's a convenient homily tossed out by fans of a particular item, but without numbers, it's just that: words. There seems to be a higher than average number of owners with problems, and my local dealer has a very, very bad reputation. It would be my wish that nobody had any problems, and failing that, the dealers step up to the plate. In 30 years of riding I've never had a bike leave me stranded, but I have noticed that as these machines become more complex with sensors, computers to either enhance performance or detract from it (ignition retard in lower gears comes to mind), and other systems that require a NASA degree to change the oil, problems are more and more prevalent. I'm also something of a pessimist in that I believe many companies release products with known flaws to meet deadlines, or, after years of R&D, contract the lowest bidder to assemble their product. The computer that can give you fantastic performance with spot-on fueling and allow fly-by-wire technology is the same computer than can take and electronic dump for no reason at all and leave us up a creek. How many times has the very computer you're sitting at now done that? I'm not ruling the Spyder out - yet. But I'm really, really taken aback by the number of big problems. I don't want to start any wars over the quality of the CanAm products, but I'm glad I started due diligence before committing to that beautiful Spyder I sat on the other day.
And I do wish nothing but the best for all Spyder owners, but in the end, an owner's happiness has to do with the quality of the machine, the ethics of the dealer, and the commitment to customer satisfaction of the parent company.
I have been having a problem with my transmission for nearly 8 weeks. I have had my Spyder at three different dealers in the area to try and get it fixed. The first dealer said they couldn't get to it. The second waited 4 weeks for a lift before they looked at the rear wheel, claimed the first shop had done it wrong and that I would have to pay. It went back to the first shop, they redid the work, but refused to look at the transmission. So, off to the third shop. Where it has sat. They claim CanAm wants them to look at all the previous warranty work before they will look at the transmission because it is a big job. Regardless, my 2008 SE5 with 24000 miles has been non-operational for 8 weeks because it's too big a job? Anyone know how to light a fire under CanAm?
2008 didnt come with a SE5. The first SE5 model was 2009. Maybe that was just a typo but I had the overwhelming urge to let you know...lol
I maintain that forums are a great tool and have benifited greatly form the spyder forums and the Toyota MR2 spyder forums but........If you look at any forum what you will find is that problems get most of the attention and are not an accurate indication of the vehicle itself. If I went strictly by what I read on any forum I would never buy anything.
I would also add that other than the DPS (dynamic power steering) that was a recall issue my spyder (2010 RS) has run like a champ and have every confidence that it will get me anywhere I and my wife want to go, either accross town or accross the country.
Respectfully, how do you know that? That's a convenient homily tossed out by fans of a particular item, but without numbers, it's just that: words. There seems to be a higher than average number of owners with problems, and my local dealer has a very, very bad reputation. It would be my wish that nobody had any problems, and failing that, the dealers step up to the plate. In 30 years of riding I've never had a bike leave me stranded, but I have noticed that as these machines become more complex with sensors, computers to either enhance performance or detract from it (ignition retard in lower gears comes to mind), and other systems that require a NASA degree to change the oil, problems are more and more prevalent. I'm also something of a pessimist in that I believe many companies release products with known flaws to meet deadlines, or, after years of R&D, contract the lowest bidder to assemble their product. The computer that can give you fantastic performance with spot-on fueling and allow fly-by-wire technology is the same computer than can take and electronic dump for no reason at all and leave us up a creek. How many times has the very computer you're sitting at now done that? I'm not ruling the Spyder out - yet. But I'm really, really taken aback by the number of big problems. I don't want to start any wars over the quality of the CanAm products, but I'm glad I started due diligence before committing to that beautiful Spyder I sat on the other day.
And I do wish nothing but the best for all Spyder owners, but in the end, an owner's happiness has to do with the quality of the machine, the ethics of the dealer, and the commitment to customer satisfaction of the parent company.
Tell me then. How many posts from these complainers have you seen outside of their single "problem thread"? Not many, if any. This is evidence that had they not had a problem, they would have never bothered to find their way to the forums. Once the problems were solved, they disappeared never to be seen again. Every machine has problems.
What is your favorite, most reliable, machine? I bet if I looked i could find tons of threads about "problems" with that machine as well as dealer/service center horror stories and come to the same conclusions you have about what may very otherwise be a quite reliable machine.
Last edited by Arr MiHardies; 03-16-2012 at 09:20 PM.
what about Harleys? up until the last few years they were jokes with all their issues. now they are pretty good and how long have they been around? everyone wanted one because it was a "Harley " bah I have never liked them and I just started ryding last year
either you deal with them or get something else
as Arr Hardies say for every post about issues you find 10 more about people having fun on their bikes
as for dealers.. sheesh just because you have a crappy dealer in your area don't dump on the rest.. again every machine and I mean every machine, cars,bikes,toasters even has places where they do fantastic service and customer satisfaction
others do a crappy job. I bet there are other bike make dealers in your area that suck too
if you don't like the bike then go buy another and deal with their issues
__________________
2011 RT Ltd with all factory options, ISCI floorboards/cruiser boards and LED nut with custom Halo kit and custom Fusion power plant, 50 SPF sunblock and cheap sunglasses
Linear Mode
