Posted on Spyder Ryder today:
November 22, 2007
Tour News
IMPORTANT MESSAGE FOR CURRENT CAN-AM SPYDER OWNERS
Dear Can-Am Spyder roadster owner:
We have an important safety message regarding your Can-Am Spyder Roadster.
If you have already taken delivery of your Spyder and have not already talked to your dealer about this matter, it is very important that you read this message.
We are communicating this information to you because before delivery to their customers, a few dealers recently found four vehicles that had a problem with their brakes. What happened was that when the dealer pressed the brake pedal, the brakes didn't work and the pedal went right to the bottom of the stroke while the vehicle was at rest. This would obviously be unsafe if it occurred while riding.
The problem is caused by air bubbles in the brake system. We've determined that there may be a possibility that some vehicles have been delivered with air in the brake system. In order to ensure that your safety is not compromised, we want to get your vehicle into the shop as soon as possible to perform the repair procedure to make sure your brake system is functioning normally.
So please contact your dealer as soon as possible, and please do not try to operate the vehicle or drive it to the dealership.
We will take prompt and courteous care of your product while minimizing inconvenience for you. All of this will be done at no charge to you, so please do not try to have this brake work completed by anyone else than your authorized Spyder dealer.
If you have not yet taken delivery of your Spyder, your dealer will perform the repair before you take delivery.
We apologize for any inconvenience this may cause you. Once your unit is repaired, we wish you many pleasant miles aboard your new Can-Am Spyder roadster. We value your business and participation in the Spyder roadster community.
Sincerely,
The BRP After-Sales Service Team
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